Good customer service

I work in a building which is owned by our company. So I know the tenants well. We have a restaurant/sports bar on the main floor. We often have lunch there. The food is good and the service has been very good. In the past few days, we have been there and two of our office mates have received bad service. One ordered the special of the day and when it came it was not cooked well and she had to return it as it was still pink or raw and you could get salmonella. It took a while to get the replacement and she wanted to take it back to the office, She was charged the regular price and not the special price. I was told about it and told her I will speak with the chef. After explaining, he was nice enough to give her a gift card for $25.00. I do not expect that, maybe just give her the special price as it was the kitchen's fault that the chicken was not cooked properly.

Today, it was a steak that was ordered medium rare and was rare, and one who ordered a chicken salad but no chicken. So I was there and witnessed it. I emailed the chef and he has not replied. I give credit where credit is due and I am a person who wants good service and in return will give more than standard tips. So I hate witnessing incidents like this. I will wait and see what the explanation would be. I am glad it has not happened to me personally. Or I will be posting and venting here. For now, I will not name the business.

Fire works

It is Canada Day, 11:00 pm. I used to be able to watch the fireworks from my balcony but now this stupid 35 storeys high condo is blocking my view. At least it is not blocking my whole view of the river valley, just that special space where the fireworks are going right now.

I can hear the sound but can see only a tiny bit of the whole show. I guess it is time to move where I can have the river valley view and still see the fireworks.

I am glad it is only the fireworks, I still have a pretty good view of downtown and the valley.
I hate that building. I guess I have to go down to the promenade and watch the fireworks from there next time.

Just venting. It is annoying you can hear the whole thing and not see anything from my balcony

Rogers wireless.....

The worst service provider and I mean the worst!!! My son was trying to pay his phone bill and they were asking for his postal code....so he gave it to them and they told him it was not what was listed on their record.

They never ask for that before and they just plainly told him, we can't help you. So I tried to see if I could just make sure it was the correct code they have in their system. Oh they can't give me that information. So I told them I paid his bill before and you gave me information and you took the payment.

But they have this attitude. And why can't they find his account just by his name and phone number and his address. He even showed them his ID which clearly shows his postal code. What a bunch of idiots. He is not paying for someone else so if you have his identification in front of you.....is that not enough?

I have heard a lot of negative things about them and I used to be one of their customers and I had also a really bad experience with them. So if anyone is considering going to them.....DON'T. Save yourself the grief. Worst....ever.....Rogers can be the biggest, but definitely the WORST!!!

Rant and rave......

I do not want to post negative things after I have not posted for a while but I will do it anyway.....

Why do drivers think they have the right to get upset when someone honks at them for still going when left turn signal has turned red, and they still continue to drive?

Restaurants who serve fish and chips and the batter is like the lemon chicken you get in bad Chinese restaurant and you can hardly find the fish.....Ricky's Grill....take it off your menu...really nasty.

Friend/s who think that someone is responsible for their social life....try to be a bit more friendly and maybe you can have more friends.

Companies who keep calling even if you tell them you are not interested and not answering their call or hanging up on them, do they just not get it?

Co-worker who thinks she knows it all....but not really!!!

People who walk and text messages, is it really that important, they can't wait to get back inside....sometimes they are being close to being run over, they are so into texting. It is the same with people who after getting a seat in a restaurant and gets on their cell phones right away.

Just a few of these and I am already feeling better....I believe I might just do this regularly!!!

Enjoy.....

Goodbye landline....

It was not such a hard decision but I finally cancelled my landline and just using my cell phone. I have unlisted and unpublished number and I paid extra for that every month but lately I have been getting calls from telemarketers...as many as 6 a night. And this does not count the ones I missed while I was at work.

So last Saturday I returned the box to Shaw. I don't think I am missing anything without having a home phone. At least it is peaceful without having to hear it ringing and looking at 1-866 or whatever 800 number is calling.

I even have unlimited long distance within Canada for $10/month....a lot cheaper than what I paid for my unlimited on the home phone.

Now I am looking at my tv bundles and will try and cancel bundles I don't watch a lot. I subscribe to the movie channels but the movies are not that great lately and they show same movies at different time in different channels....like recyling them so I might cancel it later as well.

I have to call or email some friends to let them know to call my cell instead of landline. So for those of you who want to call me...call my cell and if you do not have it, email me and I will give it to you.

Enjoy the rest of the week...over the hump now.

A much awaited weekend.....

After a stressful 2 days at work, this is really a much awaited weekend. Sometimes, things happen at work that make you want to quit and this happened to me this week.

I get so frustrated and wondered how the ladies there managed to stay for so long.

I am going to sleep in and just relax and maybe start baking just to clear my head. I have not even confirmed whether I am going to our Christmas party or not. I have googled the place and found out it is a German diner and not a restaurant and the reviews are not that great. Even a German friend had said she would not recommend it.

If you are going for brunch, it might be ok but somehow the reviews have definitely starting to turn me off. I am quite sure I will not go....will go shopping instead and eat somewhere else.

Enjoy the weekend, I know I will.